Your privacy is important to us and we have implemented the measures of necessary security, technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of all entered data.

This Privacy Policy is in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of this data and other current regulations on the protection of personal data, and by Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSICE).

Data Processor

Company Name: David Reina Ayala (Mure). Also the Provider.
CIF: 41086353G
Postal Address: c/ Sant Ignasi 53-55 3-8, 08700 Igualada, (Barcelona)
E-mail: hello@mure.eu

Information we collect

If you contract a service or purchase a product through our website www.mure.eu we will ask you to provide us with information about you, including your name, contact information, and information about a credit or debit card.

We collect the following data.

— Data that users provide through the different services offered on the website.
— Data that users provide through the different forms provided on the website.
— Data collected through cookies for browsing experience improvement as reported below.

The refusal to supply the obligatory data will result in the impossibility to minister to the particular request in question. You state that the information and data you provide us is accurate, current and true. We ask that in case of modification, you communicate such changes immediately so that the information under process is updated at all times and does not contain errors.

Purpose

Your personal data will only be used for the following purposes:

— To carry out the necessary commercial and administrative procedures with web users.
— To carry out the provision of services and/or products contracted or subscribed to by the users.
— To contact you, both electronically and non-electronically, to obtain your opinion about the service provided and;
— To notify you about changes, important developments of the privacy policy, legal notices or cookies policy.
— To send commercial communications by email, social communities or any other electronic or physical means, prior express consent by the user to receiving this form of communications electronically by subscribing to the Newsletter;
— Client and/or suppliers data will be processed, within the contractual relationship that links them with the person in charge, in compliance with the administrative, fiscal, accounting, and working obligations that are necessary under the current legislation.
— Analysis of profiles and usability.

We do not partake in SPAM practices. We do not send commercial emails that have not been previously requested or authorized by you. In all the communications that you will receive from us you have the possibility of cancelling your express consent to receive our communications. You can also revoke your consent at any time by sending an email with the subject ‘Unsubscribe’ to hello@mure.eu.

We will not use your personal data for any other purpose than those described except by legal obligation or judicial requirements.

Storage

Your data will be kept for the duration of the commercial relationship with us or until you exercise your right to cancellation or opposition, or limitation to processing. However, we will keep certain personal identification and traffic data for a maximum period of 2 years in case it is required by the Judges and Courts or to initiate internal actions derived from the improper use of the website. It will not be subject to decisions based on automated processings that produce effects on your data.

The information that you provide us both through this website and through the application will be hosted on the servers of Mure, contracted to the company Button Technologies SL with ID B60949328 and fiscal address located in c/ Cervantes 18 L2, 08700 Igualada (Spain). The data processing of said entity is regulated by a contract regarding the processing between Mure and Button. In no case will Button subcontract services that involve any data processing by third parties without our prior consent.

Communications

Any communication sent will be incorporated into the Information Systems of Mure. By accepting these conditions, terms, and policies, you expressly consent to Mure carrying out the following activities and/or actions, unless you indicate otherwise:

— The sending of commercial and/or promotional communications by any means enabled informing you of the activities, services, promotions, advertising, news, offers, and other information about the services and products related to the activity.
— In the event that you have expressly consented to the sending of commercial communications electronically by subscribing the Newsletter, the sending of such communications by electronic means informing you of the activities, services, promotions, advertising, news, offers, and other information about the services and products of Mure equal or similar to those that were originally the aim of the contract or interest by you.
— The storage of personal data during the periods provided in the applicable provisions.

The means enabled by Mure to communicate with customers and others affected are the corporate phone, corporate mobile phones, and corporate email. If you send personal information through a means of communication other than those indicated in this section, we will be exempt from liability in relation to the security measures available regarding the medium in question.

Transfers

We do not carry out any data transfer or communication unless there is a reasonable need to comply with a legal procedure, legal obligation, or prior to obtaining your consent.

International transfers of your personal data will not be made without your prior consent, without prejudice to or canceling any account in evidence of a criminal offence undertaken by a user. The information provided will only be available to Mure at this time.

Your Rights

You can request to exercise the following rights before us by sending an email to hello@mure.eu indicating with the subject ‘Data Protection Rights’ and attaching a photocopy of your ID Card or any analogous document, as indicated by law.

These are your Rights:

— Access rights: allows you to acknowledge and obtain information about your personal data submitted to processing.
— Right to rectification or deletion: it allows to correct errors and modify the data that proves to be inaccurate or incomplete.
— Right to cancellation: allows data that turns out to be inadequate or excessive to be deleted.
— Right to opposition: your right to not carry out the processing of your personal data or to cease it.
— Limitation of personal data processing: involves the marking of personal kept data, with the purpose of limiting its’ future processing.
— Portability of the data: facilitation of the data subject to processing to you, so that you can transmit it to another person in charge, without impediments.
— The right not to be subject to automated individual decisions (including the elaboration of profiles): the right not to be the subject of a decision based on automated processings that produces effects or significantly affects you.

As a user, you have the right to withdraw consent given at any time. The withdrawal of consent will not affect the lawfulness of the process carried out before the withdrawal of consent.

You also have the right to submit a claim to the supervisory authority if you believe that your rights may have been violated in relation to the protection of your personal data (agpd.es).

Social Networks

We may have a presence on social networks. The processing of data that is carried out concerning the people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of Mure will be governed by this section, as well as those conditions of use, privacy policies, and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user.

We will process your data with the purpose of correctly managing your presence on social networks, informing you of the provider’s activities, products, or services, as well as for any other purpose that the regulations of the social networks allow.

The publication of the following content is prohibited:

— That are presumably unlawful by national, community, or international regulations or that they carry out activities that are presumably unlawful or contravene the principles of good faith.
— That threaten the fundamental rights of people, lack courtesy in the network, annoy or may generate negative opinions to our Users or third parties and in general whatever the content that Mure deems inappropriate.
— In general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection, and intellectual and industrial property rights.

Likewise, we reserve the right to remove, without notice from the website or the corporate social network, those contents deemed inappropriate.

Communications sent through social networks will be incorporated into a file owned by Mure, and may send you information of interest.

In any case, if you send personal information through the social network, we will be exempt from liability in relation to the security measures applicable to this platform, which is your responsibility to know, by checking the corresponding conditions particular to the network in question.

Security

The information you provide will be processed confidentially. We have adopted all the technical and organizational measures and all the levels of protection necessary to guarantee the security in the processing of the data and to avoid its alteration, loss, theft, processing or unauthorized access, according to the state of technology and nature of the stored data. Likewise, it is also guaranteed that the processing and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the current regulations.

Cookies

In accordance with Spanish regulations governing the use of cookies in relation to the Provision of Electronic Communications Services, set out in the Spanish Royal Decree Law 13/2012 of March 30, we inform you about the cookies used on this website and the reason for its use. Likewise, we inform you that by browsing the website you are giving your consent to use them.

In accordance to EU directive, cookies that require informed consent by the user are analytical cookies and advertising and affiliation cookies, except those of a technical nature and those necessary for the operation of the website or the provision of services expressly demanded by the user.

 

Cookie Types

a) Depending on the entity that manages them, they can be:

— Innate Cookies. Those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
— Third-Party Cookies. Those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

b) Depending on the time they remain active, they can be:

— Session cookies. Designed to collect and store data while the user accesses a web page.
— Persistent cookies. Data is stored in the terminal and can be accessed and processed during a period defined by the person in charge of cookies (lasting from a few minutes to several years).

c) Depending on the purpose for which they manage the information they collect, they can be:

— Technical cookies. Necessary for the use of the website and the provisions of the contracted service.
— Personalization cookies. Allow the user to access the service with predefined features, such as language, browser type, regional configuration, etc.
— Analysis cookies. Information collected on the use made carried out through the website.
— Advertising cookies. They collect information about preferences and personal choices of users.
— Affiliate cookies. They allow to track visits incoming from other websites, with which the website establishes an affiliation contract.

 

Cookies used

The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as tracking and analyzing the activity carried out to improve and provide our services in a more efficient and personalized way. The cookies used have, in any case, a temporary nature, with the sole purpose of making browsing more efficient. In no case do these cookies provide by themselves personal data and are not used for the collection of aforementioned data.

The use of cookies offers advantages, such as:

— Facilitating user navigation and access to the different services offered by this website.
— Avoids users having to configure the predefined general characteristics each time they access the website.
— Granting improvements of the functions and of the services provided through this website, resulting from the corresponding analysis of the information obtained through the installed cookies.

When accessing our website you are informed that if you continue browsing, several third-party cookies will be installed, thus allowing the installation of certain cookies that will have the sole purpose of registering access to our website for the compilation of anonymous statistics about visits, always collecting information anonymously. It is not mandatory to accept the installation of these cookies; you can browse through our website regardless.

 

Cookie Management

At any time you can access the configuration of your browser regulating the acceptance or rejection of all cookies, or only select those which installation is admitted, following one of the following procedures, which depends on the browser you use:

— Safari, iPad and iPhone. Preferences > Privacy
— Chrome. Settings> Show advanced options> Privacy (Content settings)> Cookies
— Internet Explorer. Internet Options> Privacy> Advanced
— Firefox. Options> Privacy> Cookies
— Opera. Settings> Options> Advanced> Cookies

These browsers are subject to updates or modifications, so we can’t guarantee that they comply fully with your browser version. It may also be that you use another browser not included in these links such as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can access the Cookies configuration directly from the options of your browser, usually in the “Options” menu in the “Privacy” section. (Please see the help of your browser for more information).

The restriction or blockage of cookies is usually modified through the browser settings. If you do not want websites to place any cookies on your computer, you can adapt your browser settings so that you are notified before any cookies are placed. Similarly, you can adapt the configuration so that the browser rejects either all cookies or only third-party cookies. You can also delete any of the cookies that are already on the computer. Keep in mind that you will have to adapt the configuration of each browser and equipment you use separately.

Please note that if you choose not to receive cookies, we can no longer guarantee that our website will work properly. Some site features may be lost and you may no longer be able to see certain websites. Also, rejecting cookies does not mean that you are not going to see advertisements. The ads will simply not fit your interests and will be repeated more frequently.

Taking into account the way in which the Internet and websites work, we do not always have information on the cookies placed by third parties through our website. This especially applies to cases in which our website contains what are commonly called integrated elements: texts, documents, images or short films that are stored elsewhere, but are displayed on our website or through it.

Therefore, if you encounter this type of cookies on this website and which are not listed in the above list, please inform us. Or contact the third party directly to request information about the cookies they may place, the purpose and duration of the cookie, and how your privacy has been guaranteed.

Cookies used

The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as tracking and analyzing the activity carried out to improve and provide our services in a more efficient and personalized way. The cookies used have, in any case, a temporary nature, with the sole purpose of making browsing more efficient. In no case do these cookies provide by themselves personal data and are not used for the collection of aforementioned data.

The use of cookies offers advantages, such as:

— Facilitating user navigation and access to the different services offered by this website.
— Avoids users having to configure the predefined general characteristics each time they access the website.
— Granting improvements of the functions and of the services provided through this website, resulting from the corresponding analysis of the information obtained through the installed cookies.

When accessing our website you are informed that if you continue browsing, several third-party cookies will be installed, thus allowing the installation of certain cookies that will have the sole purpose of registering access to our website for the compilation of anonymous statistics about visits, always collecting information anonymously. It is not mandatory to accept the installation of these cookies; you can browse through our website regardless.

In various sections of our website you can install social network cookies, specifically the following:

— Twitter cookies, according to the provisions of its privacy policy and the use of cookies.

— Facebook cookies, according to the provisions of its cookies policy.

Name
Type
Expiration Date
Purpose
Class

 

 

 

NameTypeExpiration DatePurposeClass
_stripe_mid, _stripe_sidthird party1 yearCookies inserted by Stripe to enable secure payments.
_gathird party2 yearsGoogle analytics tracking.
_gidthird party24 hoursGoogle analytics tracking.
_gatthird party1 minuteGoogle analytics tracking.
aelia_billing_country, aelia_customer_country, aelia_customer_statethird partysessionGeo location cookies to ensure the site shows you the correct shipping information.
gdpr[allowed_cookies], gdpr[consent_types]first party1 yearManage consents
mailchimp_landing_sitethird party30 daysIntegration with the subscription management system of the newsletter (Mailchimp)
woocommerce_cart_hashfirst partysessionStores an encoded string representing the contents of the WooCommerce shopping cart
woocommerce_items_in_cartfirst partysessionRecords if there are any items in the WooCommerce shopping cart
wp_woocommerce_session_first party2 daysThe cookie contains information identifying the customer and session expiration time.
For guest shoppers this a randomly generated cryptographically strong ID.
nsrthird partysessionCookie inserted by Stripe to enable secure payments.

 

General

We reserve the right to update this Privacy Policy at any time. Any changes in the Privacy Policy is effective from its publication on the web.

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the resolution of online disputes between the user and Mure, without the need to resort to the courts of justice, through the intervention of a third party, the Online Dispute Resolution Platform, which acts as an intermediary between the parts. This organisation is neutral and will dialogue with both parties to reach an agreement, which may lead to suggest and/or impose a solution to the conflict.

These terms are governed by the Spanish law. The resolution of any dispute or claim relating to this website or its use is subject to the jurisdiction of the Courts of Barcelona.